Basic Information

Reference Number

0000290099

Issuing Organization

Ottawa Convention Centre

Owner Organization

Ottawa Convention Centre

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

20250415

Title

Rogers Centre Ottawa - Facility Management Services

Source ID

PU.OTH.ON.541675.C100154

Details

Location

Canada, Ontario, National Capital Region

Delivery Point

55 Colonel By Drive, Ottawa ON, K1N 9J2K

Purchase Type

Term: 2026/04/01 12:00:00 AM EDT - 2036/03/31 12:00:00 AM EDT

Description

The Ottawa Convention Centre ("OCC"; Rogers Centre Ottawa) is seeking a partner who, for a term of 10 years:

is innovative and who will maximize the value of the OCC’s Facility, its clients, and stakeholders;
will be constantly seeking better solutions and system improvements;
explores opportunities for new revenues, enhancements or cost savings to the OCC;
achieves exceptional customer service scores; and
will create with OCC a seamless service culture of excellence under the brand of the Rogers Centre Ottawa.

Dates

Publication

2025/04/15 06:24:04 PM EDT

Bid Intent

Not Available

Question Acceptance DeadlineA - Latest Amendment

2025/05/19 03:00:00 PM EDT

Questions are submitted online

Closing DateA - Latest Amendment

2025/05/26 03:00:00 PM EDT

Onsite Visit

2025/04/23 10:00:00 AM EDT

Onsite Visit

2025/05/09 09:30:00 AM EDT

Contact Information

Monalisa Pedlar

mpedlar@rogers-centre.ca

A - Previous Amendment

Pre-Bidding Events

Event Type

Onsite Visit

Attendance

Recommended

Event date

2025/04/23 10:00:00 AM EDT

Location

55 Colonel By Drive, Ottawa ON, K1N 9J2K

Event Note

The purpose of the Site Visit is to provide access to the site to allow RFP Proponents to see the existing conditions and consider any necessary questions about this RFP’s scope of work and/or the procurement process.

The discussions will not be recorded nor transcribed, and any verbal comments stated at the Site Visit does NOT form a part of this RFP.

All questions must be submitted for a formal response, or an addendum will be issued if further clarification is deemed necessary as the discretion of the OCC. All questions must be emailed to the Contact Person prior to the close of the question period. Proponents must rely solely on the contents of this RFP, formally issued Q&A, and any Addenda issued by OCC.

While not mandatory, attendance at the scheduled site visit is strongly encouraged.
Please confirm attendance to the RFP point of contact
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Event TypeA - Latest Amendment

Onsite Visit

AttendanceA - Latest Amendment

Recommended

Event dateA - Latest Amendment

2025/05/09 09:30:00 AM EDT

LocationA - Latest Amendment

55 Colonel By Drive, Ottawa ON, K1N 9J2K

Event NoteA - Latest Amendment

A second tour for Proponents has been confirmed for May 9th, 2025 at 9:30am.
Please confirm attendance to this site tour and any specific areas your team would like to see to MPedlar@rogers-centre.ca

Upon arrival at Rogers Centre, 55 Colonel By Drive, Proponents are asked to wait in the foyer outside of the Administrative Offices which is located on the ground floor by the main entrance.
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Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

See direction provided in Section 4 of the RFP.

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