Basic Information

Reference Number

00004430589

Issuing Organization

Strathcona County

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

AB-2025-01541

Title

RFP# 25.0025 Self-Service Portal Build and Implementation

Source ID

SCRIBE

Details

Location

Alberta

Purchase Type

Not Stated

Dates

Publication

2025/02/25 12:35:00 PM EST

Closing Date

2025/03/20 04:00:00 PM EDT

Contact Information

Miranda Schauer

miranda.schauer@strathcona.ca

Description

This Request for Proposals (the “RFP”) is an invitation by Strathcona County (the “County”) to prospective proponents to submit proposals for Self-Service Portal Build and Implementation

The County is seeking proposals from qualified firms that have extensive experience in creating customer self-service portals using Microsoft Power Pages integrated seamlessly with Microsoft Dynamics Customer Service application to replace our existing customer self-service web channel, County Connect. This is the tool that allows the public to request services, report issues, ask questions, and provide feedback to the County. The successful proponent will be expected to build the new site based on wireframes and design created as part of an earlier phase of the County Connect Modernization Project.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.