Basic Information

Reference Number

00004555067

Issuing Organization

Epcor

Solicitation Type

NRFP - Negotiated Request for Proposal (Formal)

Solicitation Number

AB-2025-03570

Title

Customer Self-Serve My Account Portal Solution and Implementation

Source ID

SCRIBE

Details

Location

Alberta

Purchase Type

Not Stated

Dates

Publication

2025/05/15 10:12:00 AM EDT

Closing Date

2025/06/18 04:00:00 PM EDT

Contact Information

Osric Dhoubhadel

odhoubhadel@epcor.com

Description

EPCOR is looking to purchase and implement a modern customer self-service portal, "My Account," for its Alberta-based customers. This portal should excel in design flexibility, reliability, speed, mobile experience, and personalization. It must also support native integrations with EPCOR's existing core systems, including CIS, MDM, and Work Management solutions.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.