Basic Information

Reference Number

0000290429

Issuing Organization

City of Ottawa

Owner Organization

CS, SIP, CCS, CMO & AG Client Unit

Solicitation Type

RFT - Request for Tender (Formal)

Solicitation Number

32125-95285-T01

Title

FCS/ITS/ After Hours IT Helpdesk Support Services

Source ID

PU.MU.ON.6700.C93519

Details

Location

Canada, Ontario, Ottawa

Delivery Point

See Document

Purchase Type

Duration: See Document
Option: See Document

Description

The City of Ottawa, hereinafter referred to as “the City”, requires a professional after-hours IT Helpdesk Support Service through a call centre to meet the business needs of the Frontline Services Branch within Information Technology Services (ITS) that will support all City users.

Dates

Publication

2025/03/31 03:31:03 PM EDT

Question Acceptance Deadline

2025/04/10 11:59:00 PM EDT

Questions are submitted online

Yes

Closing DateA - Latest Amendment

2025/04/22 03:00:00 PM EDT

Contact Information

Kevin Butler

613-580-2424 ext. 25405

Kevin.Butler@ottawa.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Request Prompt Payment Discount

Yes

Payment Delay

15 Day(s)

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

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